Me: Raquel

I have been doing hair for 16 years and have been in this location for 12 - I absolutely love my job!

I enjoy getting to know my clients, some of whom I have know since very young and are now back in LA after graduating college, dating, marrying, having kids - all of it!

I have some clients who prefer silence. We put on their favorite music, they shut their eyes and relax while I get to work.

Then there’s my sports fans who I put on the game for. We cheer and scream at the telly while they sip on a beer and I make them look good.

Of course I had no idea how much I would enjoy working with the UCLA students, boy if these walls could talk! They keep me young and inspired to say the least!

The kiddos have their favorite shows too, which keeps them captivated and there’s always a lollipop to sweeten the deal of holding still.

All in all we have a great time here, while making everyone feel great when they leave. That makes my heart full.

hr Dept: Howard

Howie comes in from time to time to make sure everything is running smoothly. He had me add this section regarding the ‘return policy.’

While every effort is made throughout your haircut to communicate with you that I am on the right track, sometimes you get home and think, “I just need a little tweak.”

If ever that is the case, you have a week to ‘return’ your haircut.

Simply text me and I’ll find a 15 minute time slot to slide you into and we’ll make the adjustments at no additional charge.

Howie says you can thank him with Scooby snacks!